Cancellations by the client must be made in writing and will only be effective once we are receiving the written document.

The reservation is confirmed by Pucara Guest House & Spanish School only after receipt of a 50% deposit payment which must be received within 1 weeks (7 days) of the original booking. In cases where the reservation is made less than 61 days prior to trip departure, then the full payment is required within 1 week of the original booking.

If the client cancellation is received 91 days or more in advance of the trip, the initial 50% deposit value will be refunded less a charge of USD $200 per service per person for administrative services & cancellation fees.

If the client cancellation is received between 61 and 90 days before the start of the trip, the client will forfeit 100% of the initial 50% deposit value per service.

If the client cancellation is received less than 60 days before the start of the trip, the client will forfeit 100% of the total value.

It is the responsibility of the client to check the specific cancellation terms before booking when the payment is done, it means that the Booking and Cancellation Policies are accepted.